Gong
Support
Gong does one thing, so support is short. If you need us, we answer:
ryan@moonshineai.com.
Frequently asked
- How do I strike the gong?
- Touch the gong in the middle of the screen. A mallet draws back while you
hold — release to strike. Hold longer to strike harder.
- Can I strike it with Siri or the Action button?
- Yes. Say "Strike the Gong," or map the Shortcut to your iPhone's Action
button in Settings → Action Button → Shortcut.
- What is Gong Élite?
- A one-time upgrade that re-finishes your instrument in 24-karat gold,
retunes it to the brighter Aurum voice, and engraves the Élite crest. It is
yours forever, across your devices.
- I bought Élite but don't see the gold.
- Open the crown (top-right) and tap Restore Purchases.
Make sure you're signed into the same Apple Account used for the purchase.
- I want a refund.
- Purchases are handled by Apple. Request refunds at
reportaproblem.apple.com.
- Does Gong collect my data?
- No. See our Privacy Policy.